Southwest Airlines is banning a woman accused of punching a flight attendant in the face
DALLAS – Southwest Airlines last weekend banned a woman accused of punching a flight attendant in the face, which recently highlighted an increase in unregistered passengers.
An airline executive revealed the ban in a message to employees on Thursday.
The incident occurred shortly after an aircraft landed in San Diego from Sacramento, California on Sunday morning. San Diego Harbor Police arrested 28-year-old Viviana Quinonez and charged him with hooliganism.
The airline said the passenger ignored the flight attendant’s instructions before hitting them. A brief video posted by another man on the flight shows a woman punching a flight attendant and a male passenger intervening to stop the attack.
Police said on Thursday that Quinonez is 5-foot-5 and 175 pounds and the flight attendant suffered “serious injuries”.
Sonya Lacour, Southwest’s vice president of in-flight operations, told the flight attendant that the airline has a procedure to permanently ban passengers and “the most recent incident involved advising the passenger not to fly on Southwest Airlines” Can be filled. “
The Dallas-based airline has not revealed the name of the flight attendant, who was treated at the San Diego hospital and released. Lacour said he has contacted her, “and we will continue to provide him with the support he needs.”
The union’s president, Lynn Montgomery, cited this week’s incident as asking the airline to respond more forcefully when passengers are disruptive and advocate more federal air marshals on flights.